There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Lorem ipsum dolor sit, amet consectetur adipisicing elit. 'Under 'Have an access code,' select 'Find your order.' Enter your email address, the access code, and your phone number Select 'Continue' You don't have an access code but you bought tickets as a guest See your tickets by setting up or logging in to your StubHub account: Go to 'Profile' then 'Sign in' Re: Can I contact my buyer? You may or may not have one. Customer Service Number: 1-866-788-2482. You're all set! You can find contact details for StubHub above. It's often the quickest way to sort something out. Waited too long to get a passport? proven methods for fixing any consumer problem. StubHub corporate office address Print StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Was this answer helpful? Tap the first drop-down menu to see 'Settings'), Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it). Give us a call if you need help with something urgent. To update your primary email address or phone number: Did you find it helpful? StubHub Contact Info: Phone number: (866) 788-2482 Website: www.stubhub.com What does StubHub do? ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. That's how stubhub knows you've sent the tixx and it also protects identity of the end buyer. I will be contacting my Attorney General as well as filing complaints with any relevant organization. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide) Send your email to customerservice@stubhub.com Here's what can you do to speed things up, The memberships are costly and have no value. Customer service all the way to your seat, 2000-2022 StubHub. Re: I accidentally put the wrong email when buying tickets. Why are travel refunds taking so long now? The only way for sellers to transfer tickets is to forward the email with the link. Then I was told that in compensation I would be able to sell my tickets on "Last minute Services" within an email. Prices may be higher or lower than face value. San Francisco, CA 94105 USA. Recieved tickets for the steelers game for christmas day when we got there our seats were not together! Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. If you could help me correct this, that would be great, Im freaking out. Once the transaction was canceled by the buyer, I was charged 40% of the sale price. 199 Fremont StreetSan Francisco, CA 94105https://www.stubhub.com/, Main: (415) 222-8400Customer Service: (866) 788-2482. Alternatively, you can send us an email at Customer Service. Inexperience with ticket buying, would like a refund. Either is possible (and other creative approaches might come up). We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__. They responded with "sorry for the confusion" Then I was tossed around this embarrassment of a customer care line, where they proceeded to talk over me and answer my questions with more questions. (business & personal). Are you the buyer or seller because you post is confusing? Sign In. They contact you, and the email even looks like it came from StubHub support. When I call back 4 days later I am told I have been marked urgent and someone would get right back with me. Help us improve this article with your feedback. Fastest way to talk to a real StubHub rep. Or, they can contact you as a seller listed on StubHub. NEVER BUY FROM HERE, NEVER. +44 20 8068 4317 Line opening times (UK time): Mon-Fri 07:00 - 20:00 Weekend 10:00 - 19:00 Welcome to StubHub Community! Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. 208.97.145.23 Check out our FAQ Call us Give us a call if you need help with something urgent. 292 This website is using a security service to protect itself from online attacks. When I replied to the email saying I'd like to take advantage of that, they replied with "sorry that was a mistake, that option is no longer available for tonight's show" I replied with "This will be for tomorrow's show, how do I move forward? " Absolute WORST COSTUMER SERVICE. As I'm looking for a corporate office number to speak with someone with the authority to make a decision, I find that it only leads me back to the customer care line. Help us improve this article with your feedback. My Tickets. Every order is 100% guaranteed. The ability to swallow ones pride and accept blame or negative feedback is crucial. Me: Correct at checkout it was $353.56USD so that is the total American taken out of my bank or what should have happened.Agent. Sorry we couldn't be helpful. Listed tickets tonight and stubhub sent an email saying the listing is not available to purchase and that they will contact me within 3 days to confirm the listing ?? Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. You will enter your community username and new password and done! How To Contact StubHub Corporate Office Headquarters. The latest review Stubhub ticketing was posted on Apr 11, 2023. Customer Service. Hello, they solved something for you. Under 'Have an access code,' select 'Find your order. Use of this website signifies your agreement to our, / Changing your default email address or phone number. Amazon didnt receive my return package. Buy and sell sports tickets, concert tickets, theater tickets and Broadway tickets on StubHub! Up to 5 150-0043, Shibuya, Dogenzaka, 2 Chome1012 B2, Japan. Buying Selling Account & Settings Getting your Mobile transfer tickets Understanding your order's delivery status Event statuses when buying tickets Reselling tickets bought on StubHub Postponed or rescheduled events Delivering tickets 21. I listened my tickets on StubHub as mobile transfer and. The login page will open in a new tab. I have the same case, I accidentally put the wrong email when buying tickets. Now 3 days later I get an email telling me to do the same things I have tried a dozen times already. StubHub reviews first appeared on Complaints Board on Apr 8, 2008. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with StubHub Customer Service. Contact. Use this comments board to leave complaints and reviews about StubHub. Alternatively, you can send us an email at customersupportuk@stubhub.co.uk FAQ Lots of answers to questions are in our FAQ. No phone number, no email, no chat. 03-16-2022 08:50 PM. Customer service all the way to your seat, 2000-2022 StubHub. Remind me when call center opens. StubHub was founded by Eric Baker and Jeff Fluhr. Our help is free. StubHub U.S. and Canada Reviews | Read Customer Service Reviews of www.stubhub.com Events & Entertainment Events & Venues Event Ticket Seller StubHub U.S. and Canada StubHub U.S. and Canada Reviews 7,481 Bad 1.6 VERIFIED COMPANY www.stubhub.com Visit this website Sort: Most relevant ma. Open our virtual assistant, click on "Contact form" and let us know how we can help you. It's often the quickest way to sort something out. Lorem ipsum dolor sit amet consectetur adipisicing elit. You can contact us by commenting in the thread below, but the fastest method is by sending a private message to any of our Moderators right here on the Community! Emails found on company website yourfeedbackmatters@stubhub.com 100% Support 0 0 Emails found on 3rd party websites laudooley@stubhub.com 99% executive 0 0 jerskine@stubhub.com 99% No events within. hours. Events Parking. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Do I have to pay this service bill? Call us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 free lookups / month. Selling tickets and delivery expectations. After logging in you can close it and return to this page. The person contacting you asks to confirm your account or payment information. If you click on the chat option, there's an option in the bottom right that says "contact form" that will let you send an email. and our You think they would notice and email is wrong I have been on hold for over an hour with no one answering and it keeps just hanging up on me!!! Email address customerservice@stubhub.com Call-back available NO Department you are emailing Customer Service Customer service hours 24 hours, 7 days Most likely time of response 9am Average wait 10 Rank (overall) 2 Alternate methods phone, email, web Quality of communication 57% Quality of help 77% Customer votes 693 : That is rightMe: well that isnt what happened so. Sorry we couldn't be helpful. Danielle is the author of this solution article. We are changing the way you register and sign-in to the StubHub Community. Your IP: STUB HUB GAURENTEES THAT IF YU BUY TWO TICKETS TOGETHER THEY WILL BE SIDE BY SIDE. Use of this website signifies your agreement to our. 11-10-2021 . Sold tickets on StubHub but don't have them. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. My American Tourister luggage is defective. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Southwest just got a one-two punch for its holiday misdeeds. Were always here to help. They call you stupid and hang up on you. I have now been waiting for a call back for over a week and you have owed me money for over two weeks. Welcome to StubHub Support My Orders My Sales My Account Community Browse Help Categories Where are my tickets? let's see how dumb they are over $25.00 when lawyers will cost a pretty penny. Explain your scenario, and provide any applicable evidence. 1. : And I believe that was sent to you in the confirmation email of your purchase.Agent. For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. Remote, wild and devilishly subversive: Heres why Americans are coming back to Tasmania, Hiking Confidential: Almost live from the hills of Christchurch, New Zealand. The Stubhub Refunds by Email Another way you might reach the company is by sending them an email. These tickets can be for sports, concerts, theater and live entertainment. They buy good feelings and solutions to problems. Here's what's shakin' on South Island. 199 Fremont Street, Floor 4San Francisco, CA 94105 USACorporate Phone Number: 1-415-222-8400Fax Number: 1-415-222-8552Customer Service Number: 1-866-788-2482, Your email address will not be published. How long should it suffer? If you were the buyer and gave the incorrect email address contact StubHub or send a private message to @TeamStubHub and someone will be able to fix it for you. Please help. The customer service is terrible and are looking to only take your money and not deliver your physical tickets or help in any way. Thanks for your message we aim to get back to you within 24 hours. StubHub has resolved 66 complaints. So you send the mobile tixx and stubhub then forwards the tixx to the actual end buyer. Re: Accepted tickets in Ticketmaster with different email than StubHub account. Email Contacts customerservice@stubhub.com Social Media Contacts Executive Contacts Primary Contact GetHuman features available: Best alternatives to phone. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of StubHub, Like, share & subscribe to StubHub on YouTube at, Check out StubHub's Instagram pictures and videos at. Picking up your tickets at one of our Last Minute Service Centres? jane.doe@stubhub.com). A person pretends to be from StubHub. All Rights Reserved. again worst customer service ever. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. StubHub has an average consumer rating of 2 stars from 292 reviews. No one from the company has offered to fix this issue, they are rude and now that they have my money they won't even listen to me. StubHub is a ticket reseller. Same here. Whats the Booking.com refund process? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. My Listings. StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Contact. 5)A happy, satisfied customer is likely to return and/or tell others about the good experiences that they had when dealing with your company word of mouth recommendations from friends and colleagues are very valuable.and believe you me, I am not a happy satisfied customer. They have ruined my World Series experience. Claim it and get a lot of features. Primary ContactRobert SimmonsHead of Customer Support Operations199 Fremont StreetSan Francisco, CA 94105[emailprotected], Secondary ContactJames AndersonHead of Customer Product199 Fremont StreetSan Francisco, CA 94105[emailprotected], Chief Executive Eric H. Baker CEO199 Fremont StreetSan Francisco, CA 94105[emailprotected]. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. I requested a refund on December 21, 2021 and have not received anything - not even an email update. The action you just performed triggered the security solution. Eventually found the page below. Did we mention it's free? Re: I accidentally put the wrong email when buying tickets, Hi I am in the same boat, I booked tickets for the nets game in Monday, and I did it as a guest, I put in the wrong email, I have order details. Virginia . Ask the Community Contact Support Related Articles Restrictions apply. Your email address will not be published. If you were the buyer and gave the incorrect email address contact StubHub or send a private message to@TeamStubHuband someone will be able to fix it for you. Consumer Alert: Beware of travel clubs with "VIP" prices, Quake City Confidential: How we made it through our first earthquake in Christchurch, please contact our team at Elliott Advocacy through this form. victoria Ayala 1 review FR A day ago Avoid at all costs No credit card required. Combined with viagogo, we now span 90+ countries around the world. All Rights Reserved. Copyright Coporate Office Headquarters -2023. 4)Identify and Anticipate Needs Customers don't buy products or services. Lots of answers to questions are in our FAQ. 199 Fremont Street, Floor 4. : Is there anything else I can help you with?Me: you havent helped me with what I came here for, 3)The customers always right right? I hope you take this message to heart, they will not help you so save your money and time and look somewhere else. We'll do our best to get back to you in the next 24 hours. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. Select 'Sign in. This may include details from your tickets (so be sure to keep them), or information from the event venue. It provides a platform for users to put list their unwanted tickets for sale. StubHub themselves are advising of this . After the switch, you will enter the email address you use to access the community in order to reset your password. Such a shame to ruin a good music experience with this lack of customer care. We'll automatically confirm your order within 30 minutes of correct transfer. The most common StubHub email format is [first_initial] [last] (ex. Try any other company just not this one. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Cloudflare Ray ID: 7c0c3f0fa8573885 For more information, please see our Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. I Was charged $188 because I was unaware that PDF in fact means "electronic ticket" and not a PDF file. tickets can be for sports, concerts, theater and live entertainment. Plus, it's the end of the semester and we're throwing a party! Pro tips & talking points. All Dates. StubHub is a multinational company founded on 2000 by Eric Baker and Jeff Fluhr with its headquarters located at San Francisco, California, United States and key people behind it being Jill Krimmel and (President) .. StubHub has the following subsidiaries: Subsidiary. Listen now (18 min) | In this episode: Walking up to the caldera and through Christchurch's parks. Since you accepted the transfer (yes, it is true that if you are logged on to another TM account and click on the accept link, it will assign the transfer tickets to that email address). Yes No Still Need Help? Discuss the issues you have had with StubHub and work with their customer service team to find a resolution. Know any other ways to contact StubHub? We'll do our best to get back to you in the next 24 Communicate regularly so that you are aware of problems or upcoming needs. Agent. As long as the tickets were transferred by the seller you are fine. What should I do? Contacting StubHub - by phone or otherwise While 866-788-2482 is StubHub's best toll-free number, there are 3 total ways to get in touch with them. This is a TERRIBLE way to do business, and I will make sure that no one in my proximity uses this site. Were always here to help. Use the access code from your order confirmation email to see your tickets: See your tickets by setting up or logging in to your StubHub account: Did you find it helpful? Plus, we have insightful letters, insider tips, and more. This contact was published on October 2, 2016 and updated on October 22, 2022. Please log in again. 175048 members 524 online Browse the forums Buying and Purchased tickets 1269 Posts Selling Tickets 1306 Posts Account and Settings 145 Posts Events and Venues 161 Posts Major Events 0 Posts Community activity Start a Discussion Recent Unanswered Suspicious Email Under 'Email address' or 'Primary phone,' select the pencil. If you need help with any problem,please contact us through this form. The latest complaint misleading ticket sales was resolved on Aug 29, 2014. Heres how to spot it, How to find the best hotel at the lowest rate, Here it is: The complete guide to summer travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Please advise on how to find this information. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. All Rights Reserved. {{ userNotificationState.getAlertCount('bell') }}. It is a terrible business and horrible customer service. Payments. Can I get my 173,116 Chase Ultimate Rewards points refunded? At this time if you need to change your email address on file, you will need to contact us so that we can make this change for you. [last] (ex. StubHub is the world's top destination for ticket buyers and resellers. customersupportuk@stubhub.co.uk. Initial StubHub complaints should be directed to their team directly. How do I get it fixed? still has not resolved my issue. My Whirlpool stove is defective again. 50. miles of. Other common StubHub email patterns are [first] [last] (ex. Filed today. Use of this website signifies your agreement to our, Understanding your order's delivery status, Updating your default payment method to sell tickets, Got an email saying my StubHub account info changed, Listing tickets on StubHub and different ways to deliver them, How to list Mobile transfer tickets on StubHub, Entering barcodes on StubHub listings or sales, Uploading PDF tickets to a StubHub listing or sale, Selling a type of mobile ticket and transferring it to the buyer. (on the StubHub app, go to 'My tickets.' Are you the buyer or seller because you post is confusing? User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Founded in 2000 and headquartered in San Francisco, California, StubHub is a San Francisco-based ticket exchange and resale company. Customer service all the way to your seat, 2000-2022 StubHub. I cannot find any way to contact StubHub. Heres what to do. What happens is, the "buyer info" email that you send the tickets to, is actually a stubhub email address that's been generated specifically for that order. Buy and sell sports tickets, concert tickets, theatre tickets and Broadway tickets on StubHub! Yes Click to reveal Check out our directory. Absolutely ridiculous lack of real customer service. Contact StubHub customer service as soon as possible by phone at 1-866-STUBHUB (1-866-788-2482), or by email at [email protected]. Welcome to StubHub Support Support Home / Contact information Browse by Category Getting started About StubHub Technical Support Account and Settings General settings Contact information Payment settings Preferences and notifications Event and Venue Buyers Sellers How to change my default contact information Required fields are marked.
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