Company number: 06479822 | Registered address: 5th Floor, 20 Gracechurch Street, London . Opening Hours. Select your location and related market below and a member of our team will be in touch. We are remunerated by commission for the arrangement, service and renewal of your insurance policy. Customer Services Manager, This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. The theft, loss or damage to baggage, money, clothing, personal effects (excluding golf equipment, winter sports equipment, ski pass, and valuables) and other articles which belong to you (or for which you are legally responsible) which are worn, used or carried by you during a trip, excluding any vehicle, caravan or trailer. - Sunday: 10am - 4pm. We are proud that our efforts continue to be recognized year after year with a number of industry awards, such as the British Travel Awards and The Personal Finance Awards. (3) Direct online sales only. Locations; Great Lakes Insurance SE Customers; . Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Registered . This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. This site requires JavaScript to function properly. office: Av. Please enable it to continue. Get a car quote Your saved car quote. 308-314 London Road, Hadleigh, Benfleet, Essex, SS7 2DD. Claim forms by post How do I know if I'm covered to make a claim? First name* Last name* Email address* Contact number* Address Line 1* Address Line 2 City* Region* Postal Code* Country* Claim reference number Who is your insurer? If you need to make a claim for the loss, theft or damage of your baggage, you'll need documentation to support your claim. 9:00am - 5:30pm . Call our contact centre on +34 952 010 057. The following claims can't be submitted online. Great value holiday and travel insurance for individual trips anywhere in the world. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. Please indicate how you purchased your travel insurance to display phone number My insurance is part of my group benefits plan Canada/U.S. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. (2) Subject to eligibility. This information will vary depending on the type of claim you are making. The theft, loss or damage to baggage, money, clothing, personal effects (excluding golf equipment, winter sports equipment, ski pass, and valuables) and other articles which belong to you (or for which you are legally responsible) which are worn, used or carried by you during a trip, excluding any vehicle, caravan or trailer. Excludes esure Flex policies. Founded in 2005 and headquartered in Northhampton, UK, Staysure is a travel insurance provider specializing in pre-existing medical condition coverage.. kath.mainon@davies-group.com Peter Haran CEO - Claims Solutions, Ireland peter.haran@davies-group.com Lesley Johnson Chief Operating Officer - Casualty and Motor, including VRG lesley.johnson@davies-group.com Russell Crewe Chief Operating Officer - Property russell.crewe@davies-group.com Rhys Williams Chief Growth Officer By clicking Submit you agree to receive email from Davies. Log in Log in Staysure complaints. Opening Times. 9:00am - 5:30pm. If you'd prefer to speak to a member of the team on, please call us on: 919 0 obj <>stream Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. You cannot add new travellers to your policy. If you require another copy of your policy, have lost, or have not received your documentation, please email edocs@allclearinsurance.com Staysure Expat Claims 308-314 London Road, Hadleigh, Benfleet, Essex SS7 2DD Tel: +44 (0)1403 289162 Fax: +44 (0)1702 427173 email: info@csal.co.uk / www.csal.co.uk Please use the address to the left for ALL correspondence & quote the above Claim Number in ALL subsequent communication. From the USA and Canada call toll-free on: +1 877 324 0460 From Mexico call: +1 819 780 0644 To make a claim on a policy beginning with either TA or TC For non-emergency claims, here's how to get in touch if your policy number starts with the letters TA or TC. Registered address: 5thFloor, 20 Gracechurch Street, London, United Kingdom, EC3V 0BG Log in All in one place Easy access to all your quotes, policies and documents If your travel provider/airline/credit company cant offer you a refund, submit your travel insurance claim below. We're proud to be specialists in covering pre-existing conditions. 24/7 Outside UK: +44 1403 289 161 Within the USA and Canada: +1 833 780 0661 By email or post By email (response within 48 hours) expat@staysure.com By post Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB Complaints For complaints regarding the policy sale and service Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Read Staysure Travel Insurance Reviews of 2023. Once complete please email the Form (s) to: info@csal.co.uk along with copies of any supporting documents. You can select the Newsletters you wish to receive. Europe, S.L., Agencia de Seguros Exclusiva, an Exclusive Agent of ERGO Seguros de Viaje, (Registered You'll need your validation certificate and any documents that support your claim. This long running claim began when the roof on a new building failed after the building was complete Quick thinking loss adjuster determined to reach storm affected customers. Annual travel insurance for every journey with a choice of cover and benefits including ski. Staysure travel insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. . : +49 (0)89 244455271 E-mail: contact_greatlakes@munichre.com With comprehensive cover, you will also receive legal and personal liability cover. Travel with confidence with award-winning Travel Insurance for your next break. On My Staysure, you can update your address and contact details, including telephone number and email address. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. Keeping it personal with tech-driven, people-centred claims solutions, tailored to you, Our global team of more than 5,500 professionals operate across the UK, Ireland, the US, Canada & Bermuda. If youd prefer to speak to a member of the team on, please call us on: You can find all the information you need to make a claim in your My Staysure account. To obtain a quote through our UK call centre for an AllClear Gold, AllClear Gold Plus or AllClear Platinum policy please call 0800 848 8608. Consiglieri Park Estrada Consiglieri Pedroso, - Sunday: 10am - 4pm. Log into your My Staysure account to find your quotes, current policies and past policies youve held with us. The loss or theft of your baggage should be reported to the police, and if relevant, your airline too. Youll need to contact a member of our team if any of the following statements apply to any travellers on your policy: Log into your My Staysure account and youll be able to add most optional extras to your policy at any time, without having to pay an admin fee. Staysure Claims 308 -314 London Road, Hadleigh, Benfleet, Essex SS7 2DD Tel: 01403 288410 Fax: 01702 427173 email: info@csal.co.uk / www.csal.co.uk Please use the address to the left for ALL correspondence & quote the above Claim Number in ALL subsequent communication. Defaqto has given our car insurance a 5 Star . You, or someone on your behalf, should contact us within 48 hours if you have been admitted to hospital. 1-877-365-8693 1-877-365-8693. report claim. Reasonable additional travelling and accommodation expenses necessarily incurred to reach your overseas destination or to return to the United Kingdom by the most direct route. Annual Multi Trip Insurance. 4. Also, for some of our insurers we may receive a profit share payment if they achieve performance targets across their product portfolio. Claims for emergency medical treatment, and for additional expenses such as extra accommodation and travel costs. Please enable it to continue. You can make simple changes to your medical conditions online. Non-emergency claims such as loss of luggage, cancellation and personal possessions claims: 0333 333 9653. easyJet.clms@intana-assist.com. %PDF-1.6 % Get in touch with us if youd like to make multiple changes to your policy. Staysure is a trading name of TICORP Limited. If you change your destination to a different geographical region that is deemed higher risk by our underwriters, there may be an additional fee for cover. If you already have your policy details to hand, you can also visit our Claims page. For existing esure Car Insurance customers, when you, or anyone permanently living in the same residential address as you insures additional cars with us direct online we'll discount each new policy by 10%*. Reset Search. If you already have your policy details to hand, you can also visit our. It is possible to amend certain sections of this policy; however an additional charge may apply. We use cookies on our website. Allstate. Isla Graciosa, 1, 28703 San Sebastin de los Reyes (Madrid), Espaa). Staysure Expat travel insurance, a trading name of Avanti Group Solutions, is administered by Howserv - Calling from within the UK: 0333 014 4512 UK Contact Centres. Staysure is a trading name of TICORP Limited. E.g. Prices from just 219. We enhance our service with technology to deliver cost and time savings to our customers. Saturday: 9am 5:30pm Staysure Expat Claims 308-314 London Road, Hadleigh, Benfleet, Essex SS7 2DD Tel: +44 (0)1403 289162 Fax: +44 (0)1702 427173 email: info@csal.co.uk / www.csal.co.uk Please use the address to the left for ALL correspondence & quote the above Claim Number in ALL subsequent When the Claim Form is received we aim to process it in five working days. Phone number: 01604 210845 . Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. There are different ways you can contact our claims team: Call us via our dedicated claims telephone lines. For medical emergencies abroad call (+44) 1403 288 414 or +1 844 780 0639 in America and Canada. To process your claim, well ask for supporting information from you such as receipts and other documents. Sat. If you prefer to print the forms and complete by hand, you can scan the completed forms and email to the above address or post your completed form to: CSA Travel Claims 308 - 314 London Road Hadleigh, Benfleet Essex SS7 2DD We are remunerated by commission for the arrangement, service and renewal of your insurance policy. Diabolical. With customer experience (CX) transforming so rapidly Adjusters expertise on complex third-party property damage claim helps secure contract extension. Registered office: Britannia House, 3-5 Rushmills business park, Bedford Road, Northampton, NN4 7YB. If you need to cancel your policy please click here. Call our Expat Travel Insurance Claims team on: +44 1403 289 162 Amendments & Upgrades At Staysure.com we recognise that your personal circumstances may alter after the purchase of your insurance. If the intended departure of your first outward or final inward journey is delayed as a result of one of the reasons listed in your policy wording, or abandonment of your trip if you are delayed for more than 12 hours. We've covered over 7 million people so far with insurance and have over 15 years' experience. Yes, you can do this easily on your My Staysure account. If youre unsuccessful with your claim, and you paid by credit card, you may be able to retrieve lost costs from your credit card company. If your claim is connected to Covid-19, Staysure will also require a copy of your test results. You have 21 days to contact the Doctor about arrangements for you to see the report. . Cover your car with us and join the 2 million people like you we're already looking after. The young lady who took . Also, for some of our insurers we may receive a profit share payment if they achieve performance targets across their product portfolio. Never had to claim as yet but confident they would be helpful if we did. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. We are remunerated by commission for the arrangement, service and renewal of your insurance policy. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Sun. I waited 72 hours and 3 weeks later still waiting for that callback, I am advising the public take a look at the reviews they are real avoid avoid this company . 11.00. For the relevant contact information, please select your reason for claiming below. 3. Find Staysure in Northampton, NN4. 814-456-0498. Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Staysure contact info: Phone number: +44 8082812173 Website: www.staysure.co.uk What does Staysure do? Northampton, NN4 7YB. Erie, PA 16508. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. - Monday - Friday: 8.30am - 8pm n 71 Edifcio D 2 Dt, Queluz de Baixo | Read 220,881-220,891 Reviews out of 220,891 How long do I have to make a claim? *Excess Waiver and Single Item Cover can only be added to your policy within the cooling-off period (within 14 days of taking your policy out). Allegany Insurance Group. Sunday: 10am 4pm . Calling from outside the UK: +44 1403 288 414 Europe, S.L., Agencia de Seguros Exclusiva, an Exclusive Agent of ERGO Seguros de Viaje, (Registered Why Staysure; Blog; Claims; Help and Support. * Claim details* (please submit as much . For all other enquiries, please call 01708 339026. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. CSA Claims. Opening times: Monday to Friday 8.30am - 5.30pm (excluding bank holidays) Switchboard For anything else contact our Switchboard who will help, they may ask for a policy or claim number when you call. Online Submit your claim or retrieve an existing claim online Claim here By phone Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. We're so passionate about covering pre-existing conditions that we're now . If you are claiming for anything not mentioned within this policy wording booklet - please visit staysure.co.uk/claims All claims (excluding the below) 01403 288 410 or visit staysure.co.uk/claims End Supplier Failure Claims 0345 266 1872 Legal Costs and Expenses . New rules state that an insurance company can't reject your claim if you. Were dealing with a significant increase in claims right now. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. Check out what 271,027 people have written so far, and share your own experience. Staysure is a trading name of TICORP Limited. Av. If you have a medical emergency and need our help while youre away, you can call our 24/7 Medical Emergency Helpline on the numbers below. Staysure is a trading name of TICORP Limited. This form can also be used for passport claims. Telephone calls to Staysure line - oh wrong number but no help given or offered. Great price for insurance that met my needs. If you need more help, please visit our FAQ Help Centre. Many Thanks. We paid out over 23 million in claims to over 30,000 customers between January-August 2022. Staysure is a trading name of TICORP Limited. 878 0 obj <> endobj Travel with confidence with award-winning Travel Insurance for your next break. For further details about how your information will be used, please visit our Privacy Policy and Terms and Conditions. Log into your My Staysure account to upgrade your policy: There may be an additional fee to increase your level of cover, but theres no admin fee to make these changes. We appreciate your patience as we continue to help as many people as we can. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. Registered office: Britannia House, 3-5 Rushmills business park, Bedford Road, Northampton, NN4 7YB. Reasonable additional travelling and accommodation expenses necessarily incurred to reach your overseas destination or to return to the United Kingdom by the most direct route. (+44) 1403 288 414 Our emergency assistance lines are open 24 hours a day, 365 days a year. Petsure is part of the Staysure Group which includes trusted travel insurance brands like Staysure. Car insurance. 903 0 obj <>/Filter/FlateDecode/ID[<01E587B3B8DEA44B9D543C681C3BB2BD>]/Index[878 42]/Info 877 0 R/Length 122/Prev 278748/Root 879 0 R/Size 920/Type/XRef/W[1 3 1]>>stream Get in Touch The Office Address: Reactive Claims Ltd, PO Box 353, Alton, GU34 9LE, United Kingdom Email: info@reactiveclaims.com Phone: 01420 383010 Business Hours Monday - Friday - 9am to 5pm Saturday - Closed Sunday - Closed Was promised that claim would be settled by 21st Oct and also . The claim department is unprofessional when call it took almost an hour for someone to answer your call at which they took your contact number and promise to call back in 72 hours. Read 100 reviews, get contact details, photos, opening times and map directions. Its important to contact us as soon as possible about your claim. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. Get a Quote today. Contact Us; Complaints; Policy Documents; Login; Get a Quote; Call Us . Call our UK contact centres free. We will pay up to 50 after the initial 24 hours (up to a total of 150 after 48 hours) if your baggage is certified by the carrier to have been lost, or misplaced on the outward journey of a trip. Making a claim on your policy - Staysure Support Staysure Support Claims Making a claim on your policy Making a claim on your policy How do I make a claim? Pre-existing medical conditions. Submit your details Submit a claim enquiry via our contact form. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. endstream endobj 879 0 obj <. Simply complete your details in the form below and a member of our team will be in touch. Staysure Expat travel insurance, a trading name of Avanti Group Solutions, is administered by Howserv https://www . Medical costs/emergency assistance, 24 hours a day: 0333 333 9669. Mon - Fri. 8:30am - 8:00pm. If you have any queries in the meantime please don't hesitate to contact us on customer.care@davies-group.com or call on 0344 856 2015. After all, having something go wrong on your holiday is bad enough without worrying about your claim. Skip to main content. Staysure's cruise travel insurance policy covers both international and domestic cruises for medical treatment and repatriation, cancellation and curtailment and lost baggage and possession claims. 1) Check your policy documents: Check the details of your policy to see if the facts fit the reason for the rejection. Calling from the USA or Canada? Available 24/7, it's the easiest way to view your documents or to make any changes. 28703 San Sebastin de los Reyes By clicking Submit you agree to receive email from Davies. Travel with confidence with award-winning Travel Insurance for your next break. This form can also be used for passport claims. Claim Form 1 | P a g e STAYSURE is a trading name of TICORP Limited. Please contact us directly by using the details provided. 877-AAA-GLIA. If you need to make a claim on your insurance, please start by checking your Validation Certificate to confirm your policy number. We are remunerated by commission for the arrangement, service and renewal of your insurance policy. We will do everything possible to ensure that you receive a high standard of service. Easy to use web site with the ability to go into your account and make any necessary changes if required. Inspop.com Ltd for the introduction of non-investment motor, home, travel and pet insurance products (FRN 610689). Calling from outside the UK: +44 1403 288 414 Calling from USA: +1 844 780 0639 Calling from Canada: +1 819 780 0639 Calling from the UK: 01403 288 414 How do I find more help? If you want to claim for multiple sections of the policy (eg: cancellation, and lost of baggage) you have to phone a specific number, which directs you to their website. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. We'd like to hear from you. Select your location and related market below and a member of our team will be in touch. They'll be able to give you a crime reference number or a Property Irregularity Report (PIR), which you . Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. info@csal.co.uk - 01702 427241. Updated. If you would prefer you can contact our renewals team on 0800 652 2044. Contact. Claims Solutions Legal Solutions Insurance Services Consulting Technology About Davies All. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. Date of experience: April 23, 2023. . There are a number of ways you can register your complaint: By telephone: Customer Services on 0800 652 9957 By e-mail: complaints@staysure.co.uk In writing: The Complaints Team Staysure Britannia House 3-5 Rushmills Business Park Bedford Road, Northampton NN4 7YB We will always try to resolve the issue within 3 days, but if not, we will Travel Insurance 0800 033 4902 Sales Team 01604 552925 Customer Services Opening Times My Staysure Everything you need, on any device Change your destination, move your travel dates or upgrade your policy, My Staysure is always there. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. Claiming on your Expat Travel Insurance is straight-forward and we like to try and make it as stress-free as possible for you. - Saturday: 9am - 5.30pm. Read 100 reviews, get contact details, photos, opening times and map directions. Monday to Friday: 8:30am 8pm - Saturday: 9am - 5:30pm Please notify our customer services team on +34 952 010 024. Your original holiday destination was covered by a European policy, but your new destination is listed as a Worldwide policy destination. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. Bank Holiday Monday 1 May: 9am 5pm, Within the USA and Canada: 1-800-255-7828 1-800-255-7828. report claim. Excess Waiver and Single Item Cover can only be added to your policy within the cooling-off period (within 14 days of taking your policy out). %%EOF 4.95. | See a full list of Davies companies. If you need to cancel your policy please click here. Have questions regarding a policy, claim, or bill? Speak to our claims team if your travel provider/airline/credit card company can't offer you a refund. If you would just rather speak to someone over the phone, you can call our Claims team on 01403 288 410 You can expect to hear from us within 5 working days of submitting your claim. Contact details for all offices are below. +1 833 780 0661, Britannia House,3-5 Rushmills Business Park,Bedford Road,Northampton,NN4 7YB, For complaints regarding the policy sale and service, Please email us at complaints or call us on +34 952 010 024. Simply complete your details in the form below and a member of our team will be in touch. Were available during the following times: All we need are a few details from you and youll be ready to go. Alternatviely please feel free to use the contact form and a member of our team will be in touch. Before calling, you should contact your travel agent and/or airline to seek a refund or to move your trip. 1. Were here to help make your claim journey as easy and stress-free as possible. Search Insurance Carriers. 0800 096 6233 (If you are dialling outside of the UK please call us on +44 1793 511 227) Do you agree with Staysure Travel Insurance's 4-star rating? Staysure travel insurance: how can I claim? Telephone Hours (UK Time) Mon - Fri: 8:30am - 8pm ; Sat: 9am - 5:30pm; . Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. Submit a request Sign in Staysure Support; Claims; . It's quick and easy to submit your claim online. Isla Graciosa, 1, 28703 San Sebastin de los Reyes (Madrid), Espaa). If you have multiple claims, or you'd just rather speak to someone over the phone, you can call our Claims team on 01403 288 410. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Find out if they are legitimate & Safe. By continuing to browse this site, you give consent for cookies to be used. We offer travel insurance policies that provide cover for a wide . I am claiming for more than one of the reasons listed above. The excess amount is shown under each section in the table of benefits in your policy wording. Company number: 06479822 | - Monday - Friday: 8.30am - 8pm. If you become legally liable for accidental bodily injury to, or the death of, any person and/or accidental loss of or damage to their property. Car insurance could be cheaper than you think. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Awaiting surgery, a procedure, or is awaiting to be discharged from any post-procedure check-ups, Undergoing or awaiting any tests, test results (including for COVID-19), investigations, chemotherapy, radiotherapy or dialysis, Has any undiagnosed symptoms and/or an unresolved infection.

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