We may present an option to reduce the administration fee if the outstanding amount is paid online within 7 days of becoming due. Offer valid for the next 31 days and must be claimed by this date. Nov 20, 2012 Replying to @PureGym @PureGym But if I cancel right before the end of my membership month, you'll charge me for the next month ! Can't cancel your PureGym membership? The penalty charge will be calculated as being equal to the daily membership charge (that applied at the time of use) for each occasion on which your PIN number was used by that individual/those individuals; and/or (b) in the event of serious misuse of your PIN number, for example, your PIN number has been used on repeated occasions and/or by more than one individual, to notify you, via email, that we are cancelling your membership with immediate effect, and no refunds will be given. Is There A Way To Cancel PureGym Membership Online. The ticket number serves as proof of the submitted cancellation. Get in touch with our Member Services Team at[emailprotected]and let them know youd like to cancel. You will find the termination clause on your membership card. Member Benefits will be made available in the member's area which can only be accessed by Together members. Please note that you cannot train with us with an open debt claim. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. PureGym Plus members can freeze their membership for up to 3 months in a 12 month period at no cost. 6. Most gyms have an auto-renewal system when you sign up, which is usually why you have to sign your life away whenever youre getting started on a free trial. Just log in toyourMembers Area,select 'Your Profile', then 'Freezing or Cancelling' and follow the instructions to freeze. If you have bought a plus membership of PureGym, then you cannot freeze your membership. If you are thinking about, How to cancel the PureGym membership? Please note that you can request a change of gym no earlier than two months after the start of your contract and no more than once a year. The rest of this article will discuss PureGyms cancellation policy, how to cancel your membership, and how to avoid overpaying when you cancel. Your membership will be in force up to the time your next payment is unpaid. From there, you can cancel your membership. Offer cannot be transferred to another person. For members on a lower pre-sale price, this will still increase to the go-to monthly fee agreed at the time of joining. Therefore, it is not possible to bring babies and children under the age of 14 with you. If youre changing your bank details well need five days notice before your next payment is due. Offer is not valid at PureGym South Kensington and PureGym Clapham. When cancelling your PureGym membership, there are two things you need to remember: the type and amount of notice you must give. To officially cancel, you need to do so four days before your next billing period. Primarily it has cardio equipment, muscle strengthening, and weight training classes for free. For members with a monthly membership, the amount for the additional subscription will be debited from the credit card on file with mypuregym.swiss one day after your purchase. If you missed your notice period, this invoice is your renewal invoice. Have you submitted a workout credit voucher (pause)? Send us a written notice of termination by registered letter to PureGym, Grabenwisstrasse 5, CH 8604 Volketswil, with the note " Termination". Ends midnight! As per our Terms and Conditions, when cancelling a fixed term membership, you are entitled to a refund of 50% of the remaining days of your membership. We've made it really easy to freeze! That depends on the specific offer. If you terminate the contract via e-mail, you will receive an automatic reply with a ticket number after a short while. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Discount to fixed-term student memberships is for single club access only and must be used at the gym selected when setting up this type of membership. Bitte berprfe dein E-Mail-Postfach und erhalte Neuigkeiten, Aktionen und Gutscheine per E-Mail. We have over 300 gyms across the country, so theres plenty to choose from. In a monthly subscription, if your cancellation period time is 14 days, if you cancel the subscription within 14 days, you will refund 100% amount, but if you cancel the subscription after 14 days, you will refund 50%. DAILY MEMBERSHIP TERMS & CONDITIONSPRINCIPAL TERMS. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. Please respect the notice period in your contract. PureGym withhold the right to amend or remove this offer at any time, Offer is only valid for relevant AXA and GYM FLEX customers, Offer cannot be used in conjunction with another offer, To receive the national access upgrade your renewed membership must start within 7 days of your previous membership ending. You can also bring a guest with you four 4 times at no cost. For more details, please see our Cookie Policy. We may assign the benefit of this agreement and our rights thereunder to a third party on notice to you. Simply head to your Member's Area and go to Packages and Upgrades, youll be able to pick the gym youd like to move to and the membership option that suits your needs. Please select a reason for a time stop with cause and upload the certificate. Please click here to read the HOUSE RULES. Not only this, but PureGym also provides free training classes to make sure that all the members are doing well. You can manage your full membership, including transferring your gym location, in your Members Area on the website. This agreement is governed by English Law. Can a 14 year old go to the gym UK? We will not be liable or responsible for outstanding monies paid to a Personal Trainer. Please check your contract with the corresponding comment field. Confirm. The following gyms are not included in this offer: Ballymena, Bicester, Byfleet, Caerphilly Gallagher Retail Park, Cannock Orbital Retail Park, Cardiff Western Avenue, Chertsey, Cheshunt, Chippenham, Coleraine, Crewe Grand Junction, Derby Meteor Centre, Doncaster, Dover, Dumfries, Eastbourne, Elgin, Falkirk, Glasgow Giffnock Haywards Heath, Heanor Retail Park, Kettering, Kirkby, Knaresborough, Linlithgow, Liverpool Edge Lane, London Clapham, London Crouch End, London Feltham, London Finsbury Park, London Fulham, London Holloway Road, London Hoxton, London Sidcup, London Stratford Centre, London Streatham, London Wimbledon, London Woolwich, Maidenhead, Methyr Tydfil, Newbury, Ormskirk, Plymouth Derriford, Rushden, Sevenoaks, Southport, Tonbridge, Yate, and any other gym not open. Check out this proven method to better manage your money. Clients cannot transfer their guest passes to anyone else nor transfer to another date once the date has been selected. No certificate is required to apply for a time stop without cause. Your second Direct Debit for monthly membership fees only will be collected one month after you joined, unless you joined prior to your gym opening in which case they will be collected one month after the gym opened. Freeze only applies to monthly memberships and will start from your payment date. We're sorry to hear you're wanting to cancel your PureGym membership, we hope you've enjoyed your time with us! Premature termination in the event of long-lasting inability to work out due to illness or accident is possible on presentation of a medical certificate. Yes, all members can pause their membership for 1 month up to a maximum of 3 months per year without specific cause. The majority of our gyms are open 24/7, although a small number are unable to stay open the whole time. You can upgrade to an All in One subscription at any time. You can also go old school and talk to the person at the front desk to communicate your intentions or send a formal letter declaring the termination of your contract. Understanding your personal finances doesnt need to be scary or overwhelming! Continue with Recommended Cookies. Select the "Your Profile" tile and then "Freeze or Cancel" 3. From here, you can then pick the gym youd like to move to and the membership option that suits your needs. From here, you can follow the cancellation instructions. As a consumer, you have legal rights in relation to any services that are not carried out with reasonable skill and care, or if the materials we use are faulty or not as described. Find out more about how to cancel your fixed term membership here. Longer time stops are also free for Premium/Unlimited Members. Once your free trial is up, your membership will be automatically activated, and you will be charged monthly. 3. At the last step in the webshop use code: FIT10. It is best to make an appointment for a FREE TRIAL TRAINING in your club right away. How do I cancel my corporate fixed term membership? If the online cancellation option is unavailable to you, please cancel directly through your bank. You can start using the additional subscription once you have completed the purchase and received confirmation. Please remember to always check your spam folder. Have you observed the notice period or has the termination not been confirmed yet? Please note that the reduced duration can affect the end of your contract. If you are unable to log in, it may be due to the following problems: You were unable to solve the problem despite the checks? Your rights under this agreement will not be prejudiced. It is a chain of homely health clubs, and the number of health clubs has reached 294 in 2020. Then your friend can check in at the same club. We and our partners use cookies to Store and/or access information on a device. Hurry, ends midnight! However, the email address can be changed at any time by an employee in the studio. For example, if the Core price of your home gym is 20.99, you can use other gyms at that price or less. You can obtain more information directly from an employee of the club. Discount cannot be used in conjunction with any other offer and does not apply to any classes or other services that they may offer for sale from time to time. Check out our step-by-step guide to cancelling your PureGym membership here . How do I cancel my PureGym monthly membership. Follow the step by step process below. Absolutely. Your responsibility for anothers conduct: If we have reasonable grounds for believing that you knowingly provided your PIN number / Access Device to another individual or individuals, or allowed unauthorised entry following your entry to the gym (Known as tailgating) in addition to our rights referred to in paragraph 4 above, we may hold you responsible for the conduct of the individual(s) while on our gym premises, and liable for any loss we suffer as a consequence of that conduct. I switched banks and the bank duplicated all my DDs. The Friend ID will only work after you have checked in to the club as a primary member. Whether or not you choose to go the digital route, PureGym has no one-time cancellation fee but will charge you if you have a fixed rate account. 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0F87), Registered in England No: 6690189 Reg. Any further freeze, for up to 3 months within a 12 month period is at a cost of 6.99. You should wear sports pants, a T-shirt, clean shoes and towel to be able to work out in our gyms. If you still want to cancel, once logged in select 'Freezing or Cancelling ' and follow the cancellation instructions. You can find more information HERE. You can upload your application there. proven method to better manage your money. Offer must be claimed using the unique promotional code received by via email. They'll then be able to re-join PureGym using their Vitality membership. Heres how to freeze it: Scroll down to Freeze Your Membership and select this option. The best way to do it is by cancelling online or making use of their customer support. Please note that only written notices of termination will be accepted. In this article, we'll walk you through exactly how to cancel your PureGym membership step-by-step. 1 pass per person, multiple passes may be cancelled without warning. Free passes should be booked to start before the advertised expiry date. PureGym withholds the right to amend or remove this offer at any time. While there are no fees to cancelling, if you have a fixed membership, youll only get 50% back on any unused membership. Step 2 Click the 'profile' tab. I decided to cancel the direct debit as I also have another membership elsewhere and emailed them to cancel. Tell them all the information carefully and make sure that you have told account details correctly, especially the account number. It is important to ensure that your membership number and your full name is given when the payment is made. There may be occasions where we have to close all, or part of, the gym of which you are a member. Response times may vary during our busy periods, weekends and bank holidays. This is accepted by all members upon conclusion of the contract. These bolts include sport water, massage chair, priority booking classes, and body composition scan. No, a time stop without cause of 1-3 months per year is not cumulative. Offer valid from 1st January 2023 until 23:59 28th February 2023 and must be claimed by this date. Clearly telling them your intentions and asking for clarification on anything you dont understand is important to fully understand how to cancel your membership. However, it is still possible to get started right away. LINK TO CONTACT FORM. You might have signed up for a promotional rate that has now been extended to our standard rate. The easiest way to cancel your PureGym membership is by logging in to the Member's Area and following the cancellation process. The following gyms are eligible for this offer: Newcastle St James, New Barnet, London Edgware, Poole, London Lambeth, Sunderland, Coventry Warwickshire, London Oval, Edinburgh Exchange Crescent. If you want to come back to us sooner, you can! Scroll down to the bottom of the page and click on 'Freezing or Cancelling'. If, despite us having notified you of a missed payment, further payments are missed, we reserve the right to, at our sole election, either suspend or terminate your membership, upon having given you written notice of our intention to do so. You can check it at MYPUREGYM. Read the top ten financial lessons that will help you save, budget and earn more money. You will still be charged the normal Core price for the month you have Plus for free. To cancel a rolling monthly contract, you'll need to cancel your membership at least four working days before your next payment is due to stop the payment being taken. You can find an overview of all vacancies HERE If you already have an additional subscription, you can upgrade to the All in One. If you are not comfortable canceling the membership via the online method, you can also have the option of canceling the membership via phone call. All you need to do is select the start and end dates. If youre changing your bank details well need ten days notice before your next payment is due. If you are a fixed member and want to cancel the membership, follow the steps listed below. It has reached over 1 million registered members because of its fantastic facilities. You can expect a one-hour individual instruction provided by a professional trainer on site. Follow the instructions to freeze your membership You can freeze for free for 1 month. To do this, please submit the follow-up certificate via MYPUREGYM. How do I cancel my fixed term membership? We will then process your cancellation. Please observe the notice period stipulated in your contract. How to Cancel Fixed Membership? Upgrade, change your club, amend payment details and much more bylogging in to the Members Areausing your email address and PIN number. Access is limited to only peak-off hours. You cannot transfer this daily membership to anyone else nor transfer to another date. select 'Your Profile', then 'Freezing or Cancelling' and follow the instructions to freeze. If you're a PLUS member, freezing is included as part of your membership! Yes. This includes changing home gym, freezing your membership, updating address details, making changes to bank information, changing your Direct Debit date and so on. This can be removed during exercise. 2. USE CODE: SAVEHALF. To transfer your home gym, headto yourMember's Areaand go to Packages and Upgrades. They will likely ask you details about your account and inform you of their cancellation policy. Start date can only be delayed up to 7 days. Lastly, you can cancel directly through your bank, although you will have to wait about 4 days for the back to take action. Alternatively you can email[emailprotected]if you prefer. You can get a new membership card at any time at the club for a fee of CHF20. Your invoice will state the period for which the membership fee applies and the latest date by which you must pay it. If I email them & pay today I can get it back to 20. Select 'Your Profile' and then select 'Freezing or Cancelling' 3. If so, youll only be charged for 50% of the bill. The Joining Fee (if one is payable) and first month's membership fees are collected from you by us either by Debit / Credit card at time of purchase, or by Direct Debit approximately 5 working days from your membership application date. However, when they no PureGym can a popular gym chain stylish the UK, offering affordable membership plans and access in state-of-the-art hardware and facilities. You can cancel your Puregym membership via telephone call quickly and easily, to do this you can just follow the steps below: First, you can call the cancellation team on 0344 477 0005. As long as you cancel within 14 days of applying without commencing your membership early, you can cancel with a full refund and no fee. the October or recent 50% off offers. Tell them that you want to cancel the membership, and they will inform you after the permanent cancellation. To avoid fees and cancel your membership quickly and completely, there are some important steps you should take depending on what method youre using. Of course, another person can also pay for your membership. Scroll down and select the Membership cancellation option. You will be entitled to all the rights and privileges set for the Type of Membership chosen. PureGym is a private company in the UK founded in 2009 by Peter Roberts. Student fixed-term membership discount is based on the cost of standard monthly (Core) memberships. You must be at least 14 years old to become a member of PureGym. You have the following options to terminate your PureGym membership: Via registered letter (only in exceptional cases). We will then process your cancellation. In Scotland and Wales, face coverings must be worn by law within the communal areas of the gym, but can be removed whilst exercising. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. Or check out our. Sometimes people dont like the training or services provided by PureGym, so they go for cancellation. There are no rigid restrictions. They can visit the PureGym Vitality membership page for details of all eligible gyms and to find their nearest centre. A valid ID of the parent or legal guardian and the declaration of consent are also required. Any passes set for redemption after this date may be cancelled without warning. We are a company registered in England and Wales. Currently, this change cannot be made on mypuregym.swiss. We will do our best to let you know of such closures in advance of them taking place, unless the problem is urgent or an emergency. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. Our security team is on duty 24 hours a day, 365 days a year. Phone Call 03444 770 005 and ask an associate to cancel your membership for you. This can be due to several reasons: Cancel or freeze. Whatever your reason, if you want to cancel your PureGym membership, its only a few clicks away. If you still want to cancel, once logged in select 'Freezing or Cancelling ' and follow the cancellation instructions. Do you have a promotional rate and want to work out in another studio? Please wear a face covering when entering the gym, in communal areas and changing rooms, and when moving around the gym. You will receive a renewal invoice in the last month of your current membership. Summer is coming and it's a great opportunity to get outside (Photo: Getty) When people shift their residential place far from the gym location, they have to cancel the membership. *currently available in selected clubs only. Please keep this ticket number on file until you have received the cancellation confirmation from us. You did not receive a confirmation email? Parking facilities vary from club to club. You can freeze your puregym membership for up to 3 months. Becoming a member Change membership Book addition Pausing membership Renewal of my membership Premium contracts 24/7 opening hours Payment and membership card Fitness On-Demand Live Group Fitness Change of personal data Health insurance reimbursement Terminating my membership mypuregym.swiss Problems with access Offers Under 18 Membership Marketing PureGym is a popular fitness chain in the UK, offering affordable participation plans and access to state-of-the-art tackle additionally facilities. You can book 8 classes in advance. Please refer to Item 14 in the GTC for further terms and conditions for termination due to a change of the place of residence. Children over the age of 16 are not allowed to use the Gym on their own. PureGym withhold the right to amend or remove this offer at any time. Before you join. This means youll be able to access your gym at restricted times of the day when you pay a lower membership fee. Unfortunately, we do not have childcare in our clubs. You can find the club's phone number HERE. If you are looking to upgrade your membership there maybe an admin fee charged at the point at which you upgrade. They cancelled 1 of each DD but the gym tried to take money from the cancelled one. Please be aware this must be actioned at least 3 working days prior to your payment date. Wondering how to cancel your direct debit? Vielen Dank fr deine Newsletter-Anfrage. Hurry, ends midnight! You can then register your membership directly in the studio. Monthly contracts can be concluded in all clubs. Please click directly on the selected vacancy. The house rules contain all regulations and guidelines which must be observed in the studio by our members. You can easily manage your membership online. For any kind of membership, if you cancel within 14 days of applying, you are entitled to a full refund. If you are looking to only take a break from the gym, you can do so by freezing your membership for a month for free. But you cancel the membership at any time, and you will refund 50% of unused membership according to proportionate allocation when your 14 days cancellation period is over. The consent submitted will only be used for data processing originating from this website. From here, you can follow the cancellation instructions. You can book Live Group Fitness courses against payment of CHF 15 per course, provided you have a subscription with access to all PureGym clubs or are a Core Member in a club with Live Group Fitness. Follow the step by step process below. In short, PureGym is one of the best growing private companies of health clubs. In addition, if you send a letter to PureGym, you will have to wait several days for the contract to be terminated. You can obtain information ONLINEor ask a member of staff at the club. Have you received a payment deferral from the Member Administration Department as a gesture of goodwill? Many people will have a monthly PureGym membership. Please refer to the Terms and Conditions of each benefit. Multiple passes to the same client may mean your 5 passes per month will be cancelled without warning. Your membership payment options are as follows: The subscription is renewed on the previous terms and conditions. For further information pl. Are you looking to cancel your PureGym membership? If at the time of upgrade you are paying a lower monthly rate for your CORE membership than the gyms current price, and then you decide to downgrade your gym membership will increase by 1. Rolling monthly memberships can be cancelled at any time, and multiple gym access is available to purchase. If you have a corporate membership, you can cancel by informing the third-party who set it up for you (usually your employer). If you are cancelling within 14 Days, the full pro-rata amount will be refunded. Please send us the certificate via MYPUREGYM. Then please generate your password on the left side with your stated email address. This may mean there is a small amount added on to your next payment to cover the days in the gym for the rest of that month. If you cant find what youre looking for in the Help Centre or have an issue updating your membership in the Members Area, you can get in touch with us via social where we will aim to respond as quickly as possible. To change back, head to your profile section and change your membership back. If any Direct Debit is returned unpaid or if any other form of payment is not honoured for whatever reason, you shall pay us on demand an administration fee of 20. The fastest way to cancel your PureGym membership is online through their website. If youd prefer to send them a letter, you can terminate your contract that way as well. Please note there is a 20 minute cooling off period after each use. You will need to log in to the members area and select Your Profile. How do I cancel my Direct Debit monthly membership? Learn more here. Payments already made will be offset. It will take up to 14 days for your national access to be put in place. Yes, you can pause your membership with or without cause. As such, if youre on a monthly payment schedule and your next payment is due within a few days, youll need to wait until the payment rolls over to cancel. With over 280 gyms, youre free to pick and choose according to what suits your location best. The best way to get in touch with us is via social, @puregym on Twitter and Facebook Messenger where we will aim to respond as quickly as possible. If you want to bring this date forward, please contact us at. More details will be communicated to you by the gym via email. If we take no action or let you off any breach of this agreement or give you extra time to pay or comply, it will not stop us enforcing the terms of this agreement strictly at a future date. Adolescents from the age of 16 and above are allowed to work out only with the consent of their parents, which must be proven in writing (parents must be present when signing the membership contract). You agree to advise us immediately of any change to the Members Details provided. This includes changing home gym, freezing your membership, updating address details, making changes to bank information, changing your Direct Debit date and so on. It's really easy to unfreeze your membership, just log into yourMember's Areaand select the option to unfreeze. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Our PLUS membership allows you to bring a guest with you for free, up to four times a month. For time stops longer than 3 months (4-9 months), you will need a doctor's/ employer's certificate/ certificate of military service (if applicable).

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