Most of the negative comments appear to came from those who wouldn't be satisfied with any service or meals at the Landries price point.. This is the version of our website addressed to speakers of English in India. Traveling is a priority and a passion to my family. Restaurants near Hilton Galveston Island Resort 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874 Read Reviews of Hilton Galveston Island Resort Sponsored Mosquito Cafe 1,414 reviews 628 14th St "Fresh Seafood" 04/22/2023 "Quick Breakfast" 08/05/2022 Cuisines: American Cafe Find a table Palm Court Review. Dear shawns41, Thank you so much for taking the time to review our property and bring these concerns to our attention. Dear S1361ZHkimberlym, Thank you so much for taking the time to review our property. However, housekeeping was extremely rude about the DND tag on our door and one employee argued with my husband as she wasnt ready to clean our room. Improper response and attitude. My friends hosted an event there this past weekend (Plezzure Island), and the staff was more than willing to help us with anything we needed. Hilton Galveston Island Resort is a great choice for your beach stay in Galveston. Thank you once again and we look forward to making it right. I am so sorry to hear that you had a poor experience at the hotel and the staff did not exceed expectations. Hotel is a good location for walking around and quick access to restaurants & store. Self parking is fairly close but bring slippers for your room if you dont want your socks to get Hilton Galveston Island Resort has an impressive staff, My husband & I visited yesterday evening to enjoy the music of a local musician. Experiencing different and unique locations is something we look forward to. Atmosphre and personality, not there. Save. The room, the food, staff and location were superb. I would highly recommend this hotel. Thank you both. BellaCouture59,Thank you for taking the time to provide valuable feedback on your stay. (NO, YOU CAN'T DO THAT ANYMORE, THE TAXI MAFIA PAID THE CITY COUNCIL TO BAN THEM). The food was phenomenal and fresh. * Sundays & Mondays Enjoy salad, dinner and dessert for two for $34.95! Didn't have to wait to be seated or wait in awful lines." more 5. Hilton Galveston Island Resort Dining and drinks Dine in for buffets breakfasts, lunch and dinner at Palm Court. All staff were friendly and accommodating. The stay was not good. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. The outdoor pool provides a splash of fun, and guests can also take advantage of a 24-hour fitness center and a spa tub. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. This property puts you in the centre of Galveston, in 10 minutes' drive away from the . Chef Joe is a wonderful part of our leadership team and is always focused on providing great food and service to our guests. Wonderful food and great tasting drinks. From recommending a fantastic local restaurant to assisting with a failed key card, he went above and beyond. by Galveston Historical Foundation, Request your Official Galveston Visitor's Guide Today. What did people search for similar to restaurants near Galveston, TX? Area: 43,200 sq ft, Occupancy: 1030 - 1660 My wife and I enjoyed the salmon and fried shrimp. Hilton Galveston Island Resort: Excellent Service at Palm Court Restaurant - See 3,653 traveler reviews, 817 candid photos, and great deals for Hilton Galveston Island Resort at Tripadvisor. How is Landry's Prime Seafood & Steaks rated? We had a tilapia with crab topping. From the moment our Uber driver dropped us off, we were met by friendly and attentive doormen. The drinks were good. After the hotel has you check in for the shuttle 30 min before your time, it was 30 min late. Horrible management, horrible food. I booked prepaid for a executive suite for 7 days months in advance, and was given a regular room that had mold in bathroom ceiling, broken clothes hanger in the shower, constantly running toilet, and the balcony door did not lock. Stayed here for one night as we were getting on a cruise the next day. They assisted with luggage, and took us directly into the hotel to the most incredible front desk employee by the name of CARLTON!Carlton was professional and pleasant. We appreciate every piece of business as there are no spare guests. Check in was quick. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Sat on the patio for dinner. Highly recommended and would definitely eat there again. Guest services this evening was very unhelpful although the sweet lady did have a great smile, I was told housekeeping would bring me a guide but that was not the case. We were staying at a hotel nearby and were starving. The property is beautiful but the service is really what steals the show. Then after staying the night, the next morning a cup of coffee will cost you $3.00. If so, how? I did notice a few guests who were very rude to the staff and surprise surprise those folks didn't get very good service--and they. Foxtail Our indoor restaurant serving an outstanding breakfast by DoubleTree as well as traditional and local favorites for dinner. Flower Garden Banks National Marine Sanctuary. Which languages are spoken by the staff at Hilton Galveston Island Resort? Guests can also check out the latest sports games with one of our bistro televisions, seven days a week. Beds could've been a little more comfy but werent bad at all. We look forward to serving you in the future. The staff speaks multiple languages, including English and Spanish. The experience we provide our guests is very important to me. I chose this hotel because my son requested for his birthday. From oversized sandwiches and authentic Tex-Mex to gourmet burgers and traditional breakfast favorites, this Galveston treasure only features the best for breakfast, lunch and dinner. Definitely a cut above the other Hotels I've patronized. I called the hotel itself and asked if that was the one that had the swimming pool with the swim up bar and they confirmed it. The reflection of the Hilton Hotels staff that was made by these employees has made me decide that when I travel I will be booking my stays with Hilton Hotels. Another member of our party stayed at the hotel and called in an order. The kids meal is generous. Menu Sushi Menu For delivery Make a Reservation Mar 12, 2023 7:00 PM 2 people Back to Dining Contact Direct Line 409.744.1500 Hours of Operation Sun-Thurs: 7AM-9:30PM Fri & Sat: 7AM-10PM We appreciate your business and we look forward to you visiting in the near future. The pool menu offers a variety of delicious food and drink options for a . When my husband came back to the table, he had to use a napkin to dry his hands because there were no paper towels in the mens bathroom. Okay so the brunch was very." more 4. Wtf. They also have a very nice covered patio with several tables that get a little closer view of the water! I hope you and your family join us again whenever your travels bring you back to Galveston! Coupled with a bottle of Jordan cab, it was a nice meal. They had shredded lettuce, cheese sauce, another sauce and amazing guacamole! Wonderful food and great tasting drinks. As a guest of Hilton Galveston Island Resort, you'll find an outdoor pool, a spa tub, a sauna, and a 24-hour fitness center. Oh, and they shut off the Wi-Fi at closing g time so good luck ordering yourUber if you had to wait for a late table.More. We had adjoining rooms which was convenient and great beach view as requested. What we received was so much more. Perfect service from the people at Valet parking and in the breakfast restaurant. The Lobby Bar is the perfect spot to indulge in a tropical drink and a light snack. If we would have wanted. They are remodeling it, but I guess there aren't maintenance elevators as they were bringing in gobs of supplies on the elevators the customers were using. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Wtf. Tripadvisor performs checks on reviews. We look forward to you visiting in the near future. We strive hard to provide a consistent product with exceptional service. More Date of stay: May 2016 This property advises that enhanced cleaning and guest safety measures are currently in place. Even tho' the view was spectacular in the morning, the lights at night only allowed you to see the pool area below. Enhance this page - Upload photos! I would definately go again. Our waiter Michael was very attentive and friendly! I found that the staff were very friendly and helpful, the room was nice with a decent view, and the pool bar and hot tub were pretty great. Waitress was great , totally not her fault.More, Popular but overcrowded and way more food than anyone can reasonably eat, so a bit of a Just make sure to check this property's cancellation policy for the exact terms and conditions. Breakfast was great as well. My mom had the seafood platter and I had the fish tacos. What are some restaurants close to Hilton Galveston Island Resort? larasV1297ZN,Thank you for your kind feedback! From the sun-kissed beaches of Galveston Island, to the dazzling Kemah Boardwalk; from the crystal shores of Bolivar Peninsula to the vineyards of Haak Winery, the Galveston Bay Area is a place where memories are made that last a lifetime. I would highly recommend. Hilton Galveston Island Resort 3,655 reviews #3 of 5 resorts in Galveston 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874 Visit hotel website 1 (855) 605-0316 Write a review View all photos (1,080) Traveler (725) 360 Panoramas (31) Videos (1) View prices for your travel dates Check In / / Check Out / / Guests Occupancy: 1 - 12 A decent restaurant where the workers are overwhelmed due to lack of staff, the manager compensated for the very slow service, meals were ok , not outstanding and maybe were not served fresh. Id love to try the blackened salmon and probably will before I depart. Great service at check in. Disinfectant is used to clean the property, High-touch surfaces are cleaned and disinfected, Sheets and towels are washed at 60C/140F or hotter. Spanning 35-acres on the historic Seawall Boulevard, Hilton Galveston Island Resort offers all this and much more. Atmosphere was nice, we sat in a booth. *See fees and policies for additional details or extra charges, Valet parking costs USD 26 per night with in/out privileges, Uncovered extended parking costs USD 50 per week. Must mention excellent waitress Nancy and her trainee Oksana. We strive hard to offer a consistent product with exceptional service. How is Hilton Galveston Island Resort rated? The price of the room approximately $180.00 was well over priced for the room. Hilton Galveston Island Resort is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Area: 840 sq ft, Occupancy: 24 - 150 A few minutes later, someone came on the phone and took her order which her husband picked up without issue. Whether you dine in our family-friendly lounge or poolside, all guests are guaranteed a spectacular view. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, Get up to 20% off select hotels and sign in to earn rewards, Beachfront hotel in Galveston with outdoor pool and restaurant, Galveston Island Historic Pleasure Pier - 43 min walk, Galveston Schlitterbahn Waterpark - 5 min drive, Port of Galveston Cruise Terminal - 6 min drive, Houston William Hobby Airport (HOU) - 45 min drive. One of the worth Hilton I visited, this hotel needs urgently to be renovated ! I apologize that you did not have a great experience at the hotel and we did not exceed your expectations. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. I have reached out to the Rooms Division Manager (Quinn B) and he has asked that you contact him to discuss your stay and how he can make it right. Good food, very clean restaurant and friendly service. What's the area around Hilton Galveston Island Resort like? I have read your comments that you have stated and I am completely taken back on what you have said. restaurantguru.com takes no responsibility for availability of the Palm Court menu on the website. The pool bar was nice - although it is small. Yuck. Think breathtaking Gulf of Mexico views, strolls on the beach, and lazy days by the pool cocktail in hand. He personally greeted our table multiple times and entertained my daughters. Guests are provided with hand sanitizer and masks are required in public areas. Sun-Thurs: 7AM-9:30PM But two people told me there was a guide upstairs and when I told them there wasnt they told me housekeeping would bring one up and you guys dont offer that. What does it consist of? Share. The signature drinks start at $5, $4.5 calls, $3.5 wells, apps are $4 to $7 depending on what you want. The room was decent, the cruise parking/shuttle was awful. Are you here yet? We got in late and the restaurant happily accommodated our hangry party of 6, even a visit from Chef Joe to the table. The cruise port was located on Galveston Island, so it was a natural choice to select a pre cruise hotel located on the island.We chose Hilton Galveston Island Resort because of its proximity to the cruise port. And I suppose one has to ask for a mini fridge which was advertised. Galveston Island Hilton Resort has a fitness center and a business center with free WiFi. In Room Dining Dine in the comfort of your room as the meal is prepared and delivered for your convenience. Which room amenities are available at Hilton Galveston Island Resort? The adult meal was sufficient. We verify reviews to ensure the traveller booked with Expedia Group. Then take a taxi to the ship. Enjoy the fine Galveston lodging at the Hilton Galveston Island Resort with rooms and suites luxuriously designed and elegantly furnished with deluxe oceanfront views. Review collected in partnership with Hilton Hotels & Resorts, There are more places to choose from in the, hilton galveston island hotel galveston, galveston hilton, Frequently Asked Questions about Hilton Galveston Island Resort. Please feel free to reach out directly to provide any additional feedback, so we can earn a 5 bubble review on your next visit.Jeremy Bukac(409) 744-5000 ext 705. Galveston property disappointed our family this trip. Amenities. Stay at Hiltons' a lot and we're rarely disappointed. Incredible Mardi Gras celebrations beyond New Orleans. PEPPERED BACON, CAJUN-SPICED SCRAMBLED EGGS, CHEDDAR JACK CHEESE, AND YUKON GOLD POTATOES IN A SPINACH TORTILLAServed with House Roasted Salsa, HAM AND SWISS SANDWICH WITH A FRIED EGG AND AVOCADO ON COUNTRY WHITE BREADServed with Smothered Hash Browns, POACHED EGGS, REFRIED BEANS, PICO DE GALLO, AND QUESO BRAVO IN A CRISP CORN TORTILLA BOWLServed with Spanish Rice. When you get hungry, visit the on-site restaurant or order it to your room via 24-hour room service. Palm Court restaurant, is open all day and serves Caribbean inspired dishes and American cuisine. We complained of the noise and Peggy right away put us in the tower in a brand new renovated room that was beautiful. He said he wanted to go to the hotel in Galveston that I brought him to with the lazy river in pool and the swim up bar. Some Landry's not in resort areas have happy hour everyday in the bar area, San Antonio Riverwalk Landry's does. The three-and-a-half-pearl Hilton Galveston Island Resort is an attractive option for business travelers and tourists alike, with a beautiful pool, free shuttle, and full-service restaurant and bar. By Malika Freydberg for TravelCoterie in partnership with Tripadvisor, The Black Texans guide to the Lone Star State, The beloved spots that make these cities unforgettable to the four Texans who call them home. Share. Every question we had was answered thoroughly and thoughtfully. The grey headed lady in the back was put out she had to come to the front to help but everyone that normally works front desk was very friendly. Hotel smelled cleaned and looked nice inside. In fact it says if its found in your room, what? Accept. Add a photo. Expectations rarely meet expectations. Review tags are currently only available for English language reviews. The wedding for the bride of the bridal shower is in July and we are thinking we are going to go ahead and stay here since we enjoyed it so much! Book Hilton Galveston Island Resort, Galveston on Tripadvisor: See 3,655 traveller reviews, 1,080 candid photos, and great deals for Hilton Galveston Island Resort, ranked #10 of 58 hotels in Galveston and rated 4 of 5 at Tripadvisor. This is the version of our website addressed to speakers of English in South Africa. Stay active in the fitness center or take a trip to the beach, just steps from the hotel. Celebrate your special event on the tropical garden terrace or classic Crystal Ballroom. As a Hilton Honors member Ive come to expect quality rooms/service. Own or manage this property? Our server, Jaylan, was attentive, but did not hover. Bass music from pool party was deafening even on the 10th floor. Was plated with French fries and fried onion strings and alsocame with a prior side. First time to Galveston. Pool is nice but weather wasnt the best. Expectations were not met and the staff clearly let you down and making your stay a great one. Travelers say that the hotel is in a great location. I was ill and they opened to gift shop in the wee hours which was very much appreciated and needed. The Hilton Resort has plenty of luxurious amenities to make your trip to Galveston unforgettable. Thank you once again for your business, and comments, and we look forward to making this right. Are you sure you want to delete this answer? Nearby attractions include Galveston's 61st Street Fishing Pier (0.7 km), The Seawall (0.4 km), and Flower Garden Banks National Marine Sanctuary (1.0 km). Wonderful food and drinks but none of us needed the added aggravations. 5310 Seawall Blvd, Galveston, Galveston Island, TX 77551-5872 +1 409-744-1010 Website Closed now : See all hours See all (211) Ratings and reviews 1,321 RATINGS Food Service Value Atmosphere Food and ambience Local cuisine, American, Seafood, Vegetarian Friendly, Vegan Options "OUTSTANDING CRAB CAKES!" "The Crab, Spinach & Artichoke Dip held." We enjoyed and we dont mind coming back here. Just a short distance from Houston, this coastal jewel offers a dizzying array of fun family activities, historical architecture, fresh Gulf seafood, world-class attractions, and unforgettable cruises. Got a question about Hilton Galveston Island Resort? We placed our order with the help of a very agreeable server and finally got our drinks. Will come back again and would love to have kevin again! Palm Court restaurant, is open all day and serves Caribbean inspired dishes and American cuisine. 2.9 miles from The Seawall. Reservations; Order Online; Facebook; Twitter; Instagram; Gift Cards; Franchise; Landry's Select Club Are there restaurants at or near Hilton Galveston Island Resort? Having a staff that values their guests and their guests enjoyment and being content with their overall experience. We wouldn't hesitated to stay there again. Then we had to decline the first food served to us because it was not what we ordered. We would definitely stay here again. Area: 300 sq ft, Posted 4/20/2023 Enjoy laid-back ambiance with comfort food classics at Blakes Bistro. The room was clean as it should be. Bathing suit and shorts were accidentally left behind hanging in bathroom though they claimed nothing was found in room. Good news - there are other very nice places to stay on our next upcoming trip. Please take a minute to subscribe and we will keep you posted on all the exciting news and events taking place in our area! JOIN US FOR FRIED CHICKEN & PASTA NIGHT! Thought I was drunk.???? Sorry to ramble on but our dining experience could not have been better! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. If your staying here for the cruise shuttle, save your money. This is not the service e we are awaiting. Little things that are nice to know. 77550. I would like to name an exception employee. Galveston, Galveston Island, TX 77550. Yuck. - See 3,653 traveler reviews, 817 candid photos, and great deals for Hilton Galveston Island Resort at Tripadvisor. I have contacted the Director of Rooms (Quinn B) and he has asked that you contact him to discuss this. My son had requested room with balcony, didn't get it. He was attentive and kind and was a perfect server. Horrible management, horrible food. calimari as an appetizer but never received it. 141 64 Breakfast Buffet Review of Hilton Galveston Island Resort Reviewed May 20, 2016 Ate breakfast here a few times this last week. Hilton Galveston Island Resort, Galveston: See 3,653 traveller reviews, 1,078 user photos and best deals for Hilton Galveston Island Resort, ranked #10 of 57 Galveston hotels, rated 4 of 5 at Tripadvisor. I apologize that we did not exceed your expectations. Property Features. It made by 4pm and we had to ask,several,times to,get it. There was quite a line at check in and moved slowly. Its 240 guest rooms are spacious and well . Extended parking costs USD 50 per week. Place was convenience location for my activities, however, the facilities are old and pictures are misleading. We stopped at the bar after and yet again GREAT service from Duke. We recently traveled to Galveston Texas for a cruise to Mexico. Stay active in the fitness center or take a trip to the beach, just steps from the hotel. It would be a nice amenity and you might want to have your housekeepers check the towels that they roll up so prettily, because that was right there and could have easily been seen if somebody bothered to look, maybe it was even from the housekeeper, I dont know. Is parking available at Hilton Galveston Island Resort? Ajah at the front desk allowed us to extend our reservations out for the kids club so we could finish gathering our stuff and clean up; and she even sent us a gentleman from Valet to help us with transportation and loading. When you go (I highly suggest you do), ask for the manager "Joey." The outdoor pool provides a splash of fun, and guests can also take advantage of a 24-hour fitness center and a spa tub. Finally we almost got our food but I was served French fries instead of onions. 5400 Seawall Blvd., Galveston, TX (Directions) | Phone: (409)744-5000 | Website | Book Direct. This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Everything seemed to be an effort. Landry's Prime Seafood & Steaks is rated accordingly in the following categories by Tripadvisor travelers: Both my wife and I had the mixed grill, filet steak, 5310 Seawall Blvd, Galveston, Galveston Island, TX 77551-5872. Offering location close to The Seawall, the resort overlooks gulf and has an American-style restaurant. But the service was great, it was the management that said they wouldn't serv me unless I agreed to not order any alcohol,.

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